Our policy lasts 5 days. If 5 days have gone by since your order delivery date, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require the packing slip.

Please do not send your purchase back to the manufacturer.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at store@bungalowfurniture.com.

To return your product, you should mail your product to:

Bungalow Furniture & Accessories

15330 N. Hayden Rd.

Suite 120 Scottsdale Arizona 85260

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

If you need to exchange it for the same item, send us an email at store@bungalowfurniture.com and send your item to:

Bungalow Furniture & Accessories
15330 N. Hayden Rd.Suite 120 Scottsdale Arizona 85260.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.

Currently we only offer UPS ground shipping. Orders placed with bungalow inc will generally ship within 1-2 business days. Once your order is fulfilled and shipped, you will receive a Shipment Notification with a tracking number. You will receive a “Cancelled Order” notification if there is any reason your order may be delayed or cancelled. Bungalow inc is not responsible for lost, stolen, or damaged packages. 

If your order hasn't arrived after two weeks, please contact us and we will look into the details.

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.

Sale items cannot be refunded and are final sale.